Contact us
Questions about the service, payments, or your data? Write to us, and we will reply within one business day.
Company details
Individual Entrepreneur Kinetiksi
- Identification code (ს/კ):
- 35601129013
- Registered address:
- Apeni village, Lagodekhi, Georgia
- Phone and WhatsApp:
- +995 598 34 41 99
- Email:
- support@ebroker.ge
What we can help with
eBroker prepares draft Georgian customs declarations from shipment documents: an XML file for eCustoms (ASYCUDA) for import and export, and NCTS data for transit. Write to support@ebroker.ge or use the form above; we reply within one business day.
A declaration draft
Tell us which shipment you mean and what looks wrong: the commodity code, value, weight or country of origin. The service is not a customs broker or customs representative: we do not submit declarations or deal with customs on your behalf. The declarant checks the draft and is responsible for the submitted declaration — see the Terms of Service.
Payments and refunds
Prices are listed in Georgian lari (GEL) on the pricing page; you can try the service before paying on the free plan. Payments go through the payment provider Flitt; we do not receive or store card data. Unused declarations in a package can be refunded within 14 days of payment; we refund within 14 calendar days of the request — see the Refund Policy. If you see a payment you did not make, write to us and contact your bank.
Your documents and data
Uploaded documents and extracted data are deleted automatically after 30 days, or earlier with the "Delete now" button. We do not use your documents to train artificial intelligence models and we do not sell data. Send requests to access, correct or delete personal data to support@ebroker.ge — see the Privacy Policy.